Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.



Customers - Please ensure your contact details (including your email address and phone number) are correct. This ensures that you receive a prompt response. We cannot always correct a fault in an email address as it is not always obvious. If you want your parcel left at your front door, we are NOT responsible for your item once it has been delivered. 

Orders and emails are printed off every weekday morning, not on weekends. If you place an order on Saturday, Sunday or Friday afternoon, your order will not be attended to until Monday. 

All orders will be confirmed and freight amount advised before shipping or payment. If you order online via the website, postage is charged and disclosed prior to check out.

Orders with direct deposit payment method, will receive our bank details via email once items have been confirmed in stock. The order confirmation email will not contain bank details. Do not deposit funds into our account until you receive an email confirming your order including our bank details.

We strive to offer 100% satisfaction. In order to achieve this, we request all the information supplied is as accurate as possible. We require the brand, model, capacity and year of your motorcycle(s) along with any modifications.

We offer 100% satisfaction or a refund on most items subject to the following:
- goods must be in brand new condition and cannot be used or fitted.
- All packaging must not be damaged or destroyed.
- All brackets and fittings must be returned with the goods.
- Occasionally a product you request to be specially ordered in specifically for you may not be returnable. We will make the purchaser fully aware of any such item, prior to the purchase.
- In the event of receiving the incorrect item, we will exchange or refund the price of the goods and any freight to or from our premises. However, if purchaser would like to exchange an item, we will only exchange to the value of the item itself, not the postage costs. 

In the event of an item being “faulty” or “not fit for the purpose”, please advise by phone or email and we will ensure the quickest solution possible.

All items must be paid for (and confirmed) before shipping.



Full payment for any goods ordered must be made by credit, debit card or PayPal in advance of delivery.

All products are shown in Australian dollars and are inclusive of GST.

APEX IMPORTS do not store your credit card number details.

Secure payments through PayPal APEX IMPORTS uses the PayPal payment system.

PayPal independently provides APEX IMPORTS customers with a Secure, Accessible, Fast, Easy and reliable environment for making online payments.

PayPal is an international company and rated as one of the best and most secure online operators in the world.

PayPal will never share your personal account.

PayPal is an independent and non associated company and therefore APEX IMPORTS will take no responsibility or liability for theft, fraud or errors made by PayPal within the PayPal system.


Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of APEX IMPORTS or any of its employees or agents or fraud.

These disclaimers and exclusions shall be governed by and construed in accordance with Law.

If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions


Warranty Information

All products sold by APEX IMPORTS are covered by the manufacturers’ warranty only. APEX IMPORTS makes no independent or additional warranty, but merely passes through to the Customer whatever end-user warranty that particular manufacturer provides.

APEX IMPORTS will endeavour to act efficiently and responsibly with the Customer. APEX IMPORTS have the right to repair faulty goods and or replace product, AT THEIR DISCRETION.

As APEX IMPORTS specialises in run-out and end of line stock, sometimes a warranty item that may be unrepairable, may also be no longer available. In this case, APEX IMPORTS reserve the right to replace the faulty product with another product to the same specification and value at their discretion. In the case of having to upgrade to a superior product the Customer may be given the option to upgrade and will have to pay any difference in price.

If you are working on a modified bike or a bike you believe has been modified in any way, please ensure the top end is assembled with clay to ensure piston to cylinder head clearance is adequate.

Please note: Customers will be responsible for all postage costs incurred with returning any items for exchange or warranty.

Errors and Omissions

At APEX IMPORTS, we work hard to offer you the most competitive pricing and accurate product images and information. Because of the dynamic nature of this industry (i.e. currency exchange rates and other variables beyond our control etc.), prices, promotions and availability of product that has been advertised are subject to change without notice.

Please be assured that APEX IMPORTS makes every effort to ensure accuracy, however, the prices and graphics published may contain technical inaccuracies or typographical errors. If an error has been made or a product is listed at an incorrect price, APEX IMPORTS maintains the right to refuse or cancel any orders placed. If an incorrect order has been confirmed and charged to your credit card, APEX IMPORTS will issue a refund.

APEX IMPORTS reserves the right to refuse to process an order/sale.


All Sales are made in Victoria

All sales shall be deemed made in the state of Victoria, Australia regardless of the location of the customer. The customer agrees that any dispute that arises with APEX IMPORTS shall be brought by the Customer exclusively in the state or federal courts in the state of Victoria.

The use of this website is subject to the following terms of use:

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • The content of the pages of this website is for business use only, any customers found to be purchasing parts and selling via improper means will have there account cancelled without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.